Shipping Policy
This Shipping Policy applies to all orders placed via
aloyogastore.us.com, governing all domestic and international delivery services, processing timelines, shipping costs and delivery estimates for all products sold on our ecommerce platform.
1. Order Processing Timeline
All orders submitted through
aloyogastore.us.com enter our processing queue immediately after successful payment confirmation. Our standard processing window is 1–3 full business days before your package is dispatched from our fulfillment facilities. Business days exclude weekends and all public holidays.
We do not offer expedited, rush or priority shipping upgrades for any orders, regardless of order value or destination country. All purchases utilize our unified standard global shipping service with identical processing and delivery timelines worldwide.
2. Global Shipping Cost Benefit
aloyogastore.us.com provides 100% complimentary worldwide free shipping on every order placed through our site. There are no hidden delivery fees, weight surcharges, international import shipping add-ons or minimum order thresholds required to qualify for free delivery. Every product category—yoga apparel, leggings, accessories, workout equipment and skincare—includes zero-cost global shipping automatically at checkout.
3. Estimated Delivery Window
All orders shipped from
aloyogastore.us.com share a universal estimated delivery timeframe of 6–12 business days from the date your order is marked “shipped” in your order tracking dashboard. This delivery estimate applies equally to all domestic US orders and all international global destinations, with no separate faster or slower regional shipping tiers available.
Delivery timelines are estimated and not fully guaranteed; minor delays may occur due to regional carrier backlogs, local postal service adjustments or regional logistics disruptions outside our operational control. Customers can monitor real-time package movement via the tracking link sent to your registered email address once your order ships.
4. Shipping Currency & Checkout
All shipping-related pricing, order totals and checkout transactions on
aloyogastore.us.com are processed exclusively in United States Dollars (USD). No other local currency conversion options are available at checkout; all payment providers handle regional currency exchange independently based on your card issuer’s rates.
5. Package Tracking
Once your order completes our 1–3 business day processing period and ships out, our system automatically sends a shipping confirmation email to the email address used to place your order. This email includes a unique tracking number and direct tracking portal link to monitor your package’s transit progress until delivery completion. If you fail to receive your shipping confirmation within 3 full business days of placing your order, contact our customer support team via support@aloyogastore.us.com for assistance.
6. Shipping Exceptions & Lost Packages
If your package fails to arrive after the maximum 12-day estimated delivery window, or your parcel arrives damaged, incomplete or missing items, submit a support ticket to support@aloyogastore.us.com within 10 days of the latest expected delivery date, attaching your order number and clear photographic evidence of damaged packaging or missing contents. Our support team will review your request and coordinate a resolution aligned with our Refund Policy and Customer Service Policy.